Owners access | Website and hotel information are unofficial
Iberostar Waves Tucan Hotel Playa del Carmen, Playa del Carmen
281US$
Book on our site and save
up to 10%
over Booking.com
Key details
About the Hotel
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Iberostar Waves Tucan is a 5-star all-inclusive resort nestled inside a tropical rainforest, offering Star Camp activities for kids aged 4-17 and four swimming pools.
Luxurious Suite Options
The Two-Bedroom Penthouse Suite Ocean Front features a large bedroom with king-size bed, walk-in closet, second room with double beds, living room, dining area, and kitchenette. Premium rooms provide jungle views from private balconies.
International Dining Venues
Eight restaurants serve diverse cuisines including wood-fired Italian pizzas, Japanese teppanyaki, and Mexican specialties. The beachside snack bar offers quick bites between swims.
Recreation and Wellness
The Dressel Divers center provides PADI certification and guided diving excursions. The fitness center hosts group classes and personal training, while the spa offers jungle-surrounded massage treatments.
Strategic Beach Location
Iberostar Waves Tucan sits 1.5 miles from central Playa del Carmen, facing Cozumel island. The property provides access to daily boat transfers from Playa del Carmen port.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Diving
Snorkeling
Tennis court
Pool tables
Archery
Yoga class
Services
Paid airport shuttle
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's buffet
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Carretera Chetumal-Puerto Juarez Km. 282
Xcaret
2.4
mi
152 Calle Quinta Avenida
Quinta Avenida
2.1
mi
Avenida 15 Norte Mz 38 Lote 4
Fun Fitness Globetrotters
2200 ft
Mall
Playacar Center Shopping Mall
2400 ft
Carretera 109
Cenote Calavera
1.5
mi
Beach
Playacar Beach
2.4
mi
Mahi Golf Course
2200 ft
Parks
Xel-Ha Park
4600 ft
Paseo Xaman - Ha S/N
Hard Rock Campo de Golf
3500 ft
Zona Arqueologica Playa del Carmen
1.4
mi
Store
Centro Maya
1.9
mi
Hwy 307 Km 287
Alltournative
4200 ft
Golf Course
Campo de Golf Playacar
4300 ft
Mall
City Club
4900 ft
Mall
Starbucks
4900 ft
Calle Quinta Avenida 10
Playa del Carmen Archeological Site
5200 ft
Av. Benito Juárez
Los Fundadores Park
1.7
mi
Disabled-friendly beach
1.7
mi
Maya ruins
5200 ft
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1.4
mi
Calle Carretera Federal 109
Cenote Carwash
1.4
mi
Amusement Park
Xplor Park
2.1
mi
1ra sur y 5ta Avenida Ferry
Casa Tzutuhil
1.6
mi
Playacar
Ruinas Mayas
1.3
mi
Playacar
Xaman Ha Ruins
1.4
mi
Spa Center
Casa de Aves
1.3
mi
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
1.7
mi
Avenida Paseo Xaman-Ha S/N Mz. 26
Playacar Golf Club
1.8
mi
Paseo Xaman-Ha Playacar
Xaman Ha Aviary
1.7
mi
Nearby
Piste Cyclable sur Paseo Xaman-Ha
1400 ft
Restaurants
Les Crepes de Paris
1.6
mi
Avenida Paseo Xaman-Ha 25 Playacar Center
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily return
8.4/10
Great
Rooms
7.4
Location
8.4
Service
8.2
Dining
7.8
Guest reviews
8.4/10
based on 5 reviews
8.6
8.6/10 based on 236 reviews
Leonard
United States of America,
March
2025
5.4/10
My stay at Iberostar Waves Tucan was truly nice. The lush grounds and the animals that roamed around gave the resort a unique charm. although I did notice some noise from the neighboring resort at night. The beach was beautiful, and the staff provided excellent service. However, I encountered some issues with dining availability, especially during busy hours.
Rooms
8.0
The room was spacious and comfortable, with a nice balcony overlooking the greenery. The air conditioning worked well, providing relief from the heat. However, the setup was basic with limited outlets.
Service
9.0
I was impressed by the friendly and attentive service throughout my stay. The staff was always ready to assist with questions about the resort and dining options.
Location
9.0
The resort is nestled in a gorgeous setting with easy access to the beautiful beach. The animal encounters were a good surprise that added to the overall experience.
Dining
7.0
The buffet offered a good variety, though I found some a la carte restaurants to have limited operating hours. I wished for more flexibility in food access between meal times.
Facilities
7.0
The resort facilities, including the pool and beach areas, were enjoyable. However, some areas, particularly the pool, could benefit from maintenance to refresh the look.
Mark
United States of America,
February
2025
5.0/10
I had an amazing week at Iberostar Waves Tucan. The grounds were lush and beautiful, teeming with wildlife, and the white sand beach was stunning. The staff were incredibly friendly and attentive, although my room faced a neighboring resort with noisy entertainment at night. Overall, I enjoyed my stay, and I highly recommend it for families looking for a mix of relaxation and fun.
Rooms
8.0
My room was spacious with a private balcony, although it did show some signs of aging.
Service
10.0
The staff were extremely friendly and attentive, making my experience enjoyable from check-in to check-out.
Location
8.0
Surrounded by stunning nature and wildlife, the location was fantastic, but the noise from the nearby resort was a drawback.
Dining
9.0
The food was fresh and varied, with many options available at the buffet and a la carte restaurants.
Facilities
8.0
The large pool and beautiful beach provided a relaxing atmosphere, though I did notice some noise issues.
Kenneth
United States of America,
January
2025
5.2/10
Iberostar Tucán is a beautiful hotel with stunning grounds, a large pool, and unique wildlife like flamingos and monkeys. However, my experience was marred by subpar food quality and frustrating service. While some staff members were friendly and attentive, I encountered numerous issues with reservations and room maintenance that really overshadowed the positives.
Rooms
5.0
The rooms were clean and well-presented but a bit basic. My expectations were not met as there were issues with the room's maintenance.
Service
5.0
Service was inconsistent, with many staff members seemingly overwhelmed. I felt that management was cutting costs, which resulted in overall poor service and food limitations.
Location
8.0
The hotel is beautifully landscaped, providing a 'jungle-like' atmosphere that is quite special. It's conveniently located near the beach and pools, which enhances the overall experience.
Dining
5.0
I found the food to be quite disappointing. The buffet offerings were often lukewarm, and there were significant issues with securing reservations for the sit-down dining options.
Facilities
6.0
The facilities are good, featuring a large pool and beach area. However, the gym was closed during part of my stay for maintenance, which was inconvenient given my workout routine.
Fred
United States of America,
December
2024
5.6/10
I had an amazing experience at Iberostar Tucan in Playa del Carmen. The lush, green environment was not only beautiful but also home to different wildlife, which made my stay even more good. The food was consistently excellent with a great variety, and the staff provided really good service throughout my time here. However, the noise from nearby entertainment and the early morning leaf blowers were a bit disruptive at times.
Rooms
8.0
The room was spacious, clean, and well-stocked with essentials like a mini fridge and coffee maker. I loved the daily towel animals on my bed, which added a nice touch. However, there was noise from the neighboring resort that made it hard to sleep at times.
Service
10.0
Every staff member I encountered was friendly and attentive. They made me feel welcome and were eager to assist. My experience with servers like Ophelia and Rubisel was particularly nice due to their kindness and dedication.
Location
8.0
The resort is beautifully set in a lush landscape, creating a serene atmosphere. It’s conveniently located near the beach, which I loved. However, the noise from surrounding entertainment disrupted the otherwise tranquil environment.
Dining
10.0
The food was a standout feature with a wide selection that changed daily, including fantastic buffet displays and à la carte dining options. I particularly appreciated the quality of the seafood and BBQ offerings.
Facilities
9.0
The resort's facilities were impressive, including multiple pools and direct beach access. Although the gym was temporarily closed for maintenance during my stay, the other amenities were well-maintained and contributed positively to my experience.
Charles
United States of America,
November
2024
7.2/10
I recently returned from an amazing stay at Iberostar Tucan in Playa del Carmen, and it has quickly become my new favorite resort! The lush, natural grounds are home to an array of wildlife, including monkeys and peacocks, which made my experience feel truly unique. While the buffet selection could be a bit larger, I found the food to be flavorful and enjoyable. One downside was the challenge in finding pool chairs during busy times, but the beautiful beach always had spots available. Overall, this resort offers a fantastic atmosphere and a taste of nature that is hard to beat! 🌴🌺
Rooms
8.0
The room was spacious and clean, although a bit basic and outdated. The large walk-in shower was a nice touch, and I appreciated the ample storage space.
Service
7.0
Most staff members were friendly and professional, while certain interactions felt a bit lacking in warmth. Still, service in the a la carte restaurants was notably good.
Location
9.0
I loved the hotel's location in a gated community with easy access to Playa del Carmen's lively atmosphere. The wildlife around the resort was an added bonus that made for a unique experience.
Dining
8.0
While the buffet had fewer options than I expected, the food quality was impressive. The a la carte restaurants, especially the Japanese one, provided a fantastic dining experience.
Facilities
8.0
The pool areas were great, but finding a spot was often a challenge. The beach was beautiful and well-maintained, and there were plenty of activities available for everyone.
Ready to discover our exclusive early booking deals?
Enjoy exclusive rates!
Check Rates
Overview
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds
